Built for Australian tradies
One product. Four trades. The two pains every tradie feels — sorted.
Missed calls and junk leads. The two things leaking your week. NEXA is built for Australian trades — plumbers, sparkies, HVAC crews, and builders who are usually on the tools when the phone rings. Not “voice AI for everyone.” Not a SaaS dashboard with plumbing as a use case. A product that understands your Saturday, your Parramatta, and your 9pm emergency.
Plumbers
9pm burst pipe. You’re asleep. The job is still yours by morning.
Read the scene →
Sparkies
Power’s out in Parramatta. The call goes to voicemail. So does the job.
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HVAC & refrigeration
Heatwave hits. Forty calls in a day. You answer three.
Read the scene →
Builders & multi-trade crews
You’re on the tools. The missus is at netball. The quote call goes nowhere.
Read the scene →
Plumbers
9pm burst pipe. You’re asleep. The job is still yours by morning.
The scene
Friday night, hot water cylinder lets go in Bondi. NEXA answers on the first ring, gets the address, confirms you’ll be there Saturday morning. The daybook has the whole transcript and booking waiting when you roll out of bed at 6.
Who this is for
Sole traders and crews across metro Sydney, Melbourne, Brisbane, and Perth who lose after-hours emergencies to whoever picks up first.
What ends up in the daybook
- → Emergency vs ‘next week’ jobs auto-sorted
- → Address, suburb, and job type captured without you lifting a finger
- → After-hours callouts booked while you sleep
- → Daybook flags repeat customers and hot suburbs by Wednesday
Sparkies
Power’s out in Parramatta. The call goes to voicemail. So does the job.
The scene
Tuesday afternoon, you’re in a ceiling in Homebush. Phone rings four times. NEXA picks up, books the Thursday inspection, flags the urgent switchboard job for a callback. You climb down to three bookings and zero missed calls.
Who this is for
Electrical contractors running solo or small crews, especially the ones juggling commercial jobs by day and residential callouts after hours.
What ends up in the daybook
- → Safety-first escalation for live fault and no-power jobs
- → Routine bookings captured without interrupting the job you’re on
- → Quote callbacks scheduled to your rhythm, not the caller’s
- → Every transcript saved for the compliance-sensitive jobs
HVAC & refrigeration
Heatwave hits. Forty calls in a day. You answer three.
The scene
34°C day in Sydney’s west. NEXA handles 62 calls, books 41, flags 8 as urgent commercial callouts, routes 13 to the overflow partner you chose last month. The daybook next morning shows you exactly where the money was.
Who this is for
Aircon, refrigeration, and heating crews whose call volume spikes on the hottest and coldest days of the year.
What ends up in the daybook
- → Peak-season overflow without hiring a receptionist
- → Commercial vs residential sorted automatically by job type
- → Repeat-customer bookings recognised and prioritised
- → Weekly daybook shows which suburbs and jobs you should be pricing higher
Builders & multi-trade crews
You’re on the tools. The missus is at netball. The quote call goes nowhere.
The scene
Saturday morning, potential client calls about a kitchen reno. NEXA runs the qualification: budget range, timeline, suburb. Books you in for a Tuesday site visit. By Monday the daybook has the transcript, the notes, and the address — and the four other quote calls you would’ve missed.
Who this is for
Builders, chippies, and multi-trade teams doing renovations, extensions, and small commercial work across NSW and VIC.
What ends up in the daybook
- → Qualified quote calls captured, not lost to voicemail
- → Site visit bookings that fit your crew’s actual calendar
- → Transcripts you can read before you walk into the quote
- → Daybook shows which referral sources are actually paying off
Why tradies, not everyone
Built for the trades that can’t afford to miss Saturday
Every other voice AI on the market is chasing doctors, dentists, and law firms. The trades were an afterthought. We did it the other way around. The product, the copy, the daybook, the escalation rules — all designed for the bloke who just dropped the spanner to answer a phone he should never have had to touch.
Next step
See your trade’s daybook in 15 minutes
Book a walkthrough. We’ll show you a real daybook from your trade, walk through the transcripts and the patterns, and leave you with the numbers a week of NEXA would put on your own dashboard.