Every call, counted
Call volume today, this week, last week. Booking rate trending up or down. The phone stops being a black box.
Your AI office admin, built for Australian tradies
Stop missing calls. Stop chasing junk leads.
NEXA answers every call, qualifies every lead, and lays only the real jobs on your daybook instantly.
The table stakes
Every call answered, 24/7
On-site, after hours, on another line, Sunday arvo. A real conversation, not a voicemail.
Every lead qualified, not just caught
Job type, urgency, address, timing. NEXA asks what you’d ask — tyre-kickers filter themselves out before they hit your calendar.
Urgent jobs escalated
Emergency plumbing, electrical faults, priority callouts follow their own rules.
The proof
Booking completion rate 94%
Tyre-kickers filtered out Every call
Every transcript, searchable Included
The Daybook
The 7am check you’ll actually look forward to
Competitors hand you a phone line. NEXA hands you a morning brief. Open your laptop with your first coffee and see the whole night laid out: who called, what they wanted, what got booked, what slipped through, and which patterns to act on before your team hits the ute.
Every transcript, searchable
Read what the caller actually said. Search every conversation. Nobody in this category gives you this. Nobody.
Every pattern, actionable
23 missed calls Tuesday 4–6pm. 18 were repeat customers. Add coverage or lose the week. The daybook tells you first.
Screenshots and a 90-second walkthrough of the live dashboard land on this page in the next release.
Why tradies pick NEXA
Built for the bloke who just dropped the spanner to answer a phone he should never have had to touch
Every other voice AI is chasing doctors, dentists, and law firms. We did it the other way around. The product, the escalation rules, the daybook — all built around Australian tradies first, with the trades that can’t afford to miss Saturday.
→ Handled while you’re on the tools, under a sink, or up a ladder
→ Escalation rules that understand burst pipes, no power, and gas leaks
→ Bookings that land on the tradie calendar, not a reception desk
→ Transcripts saved for compliance, warranty, and quote disputes
→ Daybook patterns by suburb, hour, and job type so you know where to charge weekend rates
→ Fits ServiceM8, SimPRO, Tradify, and the tools your crew already uses
How you roll it out
Start narrow. Grow into the daybook when you’re ready.
01
After-hours capture
Let NEXA catch the calls you’re losing today — nights, weekends, and the jobs that walk to a competitor by Monday. Prove the value before you change anything else.
02
Overflow and recovery
Extend into peak hours and missed-call recovery. The team only handles the calls that genuinely need a person. NEXA handles the rest.
03
The daybook, running the week
Transcripts, patterns, suburb-level insights. You start running Monday morning from the data instead of guessing which jobs your phone is losing.
Next step
Fifteen minutes. One live daybook. Your trade.
We walk you through a real daybook from a real trade, show you the transcripts and the patterns, and leave you with the numbers a week of NEXA would put on your own dashboard. No slide deck.